About us

Inside Helinox

A factual view of the operator, catalog and customer service channels.

Store operator

Helinox is an online store operated by Video Concepts. The official storefront is helinost.shop.

Current catalog

This storefront currently contains 154 selected products. Current collection areas include Popular picks, Replacement Parts, Gear, Chairs. Product descriptions, prices and availability are displayed on the relevant product pages.

Customer support

Email: support@helinost.shop
Phone: 512-993-0043
Support availability: Weekdays 9 AM to 5 PM

Business information

Legal operator: Video Concepts
Business address: 2302 Angus Rd, Charlottesville, Virginia, 22901, United States
Storefront: helinost.shop

Shopping information

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.